Due to the heavy access to this site since Friday, May 26, the sales page has not been working properly.
In order to ensure the proper operation of the sales page, we are currently restricting access to the site. Therefore, it has been very difficult to connect to the site.
Due to system reasons, we have no choice but to set a limit on the number of accesses per time period in order to operate the sales page properly.
We deeply apologize for any inconvenience and trouble this may cause.
We appreciate your understanding that this is a measure taken to ensure that as many customers as possible can place orders normally.
Q&A about ordering
Is it possible to place an order through a website other than the order site?
→We cannot accept orders (by e-mail or telephone) other than through the sales site.
Is there any plan to extend the sales period?
→We do not plan to extend the sales period. The sales period is scheduled to end at 12:00 (Japan time) on Monday, June 12, 2023.
Will the access restrictions be lifted?
→Due to the system, the maximum number of accesses to the sales site is limited.
The access limit will remain in place, depending on the access conditions.
Is there a time limit on stay on the site?
→In order to allow as many customers as possible to enjoy the shopping experience, we set a time limit on the time spent on the site after accessing the site. If you wish to place an order, please complete your order within 50 minutes after accessing the site.
We apologize again for the inconvenience and trouble this may cause.
We appreciate your understanding.
Pokémon Shirts digital wallpaper with Pokémon prints download
Due to access restrictions caused by the concentration of access, the Pokémon Shirts digital wallpaper with Pokémon prints download page has also been difficult to access.
to go to the download page for smartphone digital wallpaper with Pokemon prints.
We appreciate your understanding that access to the sales website continues to be difficult due to access restrictions.
When will the products be shipped?
→We are currently receiving more orders than expected, and it is taking a long time for us to tailor and ship the products. The product will be shipped between October and November 2023 for current orders.
Business Closure Announcement
2023.5.26
Original Stitch will be closing, to include the following brands listed below.
・ORIGINAL STITCH
・Pokémon Shirts
・ONE PIECE SHIRTS
Our last day of online business will be 6/11/2023 7pm PST.
Please contact us at Customer Support with any questions or comments.
Our commitment to providing you the best service and support is still our top priority.
Thank you again for your support.
Sincerely,
Original Stitch Team