Notation based on the Specified Commercial Transactions Act

    Original Inc.
    【General Operation Manager】
    Toshiyuki Kosakai
    【Location of the head office】
    50 W. San Fernando Street Suite 600
    San Jose, CA USA
    【Official website URL】
    【Inquiry e-mail address】
    【Returns and Exchanges】
    We do not accept cancellations, returns, exchanges, or free re-tailoring due to customer reasons (e.g., the image is different from what you expected, you ordered the wrong item, etc.).
    In the event of a defect or defective product, we will accept returns or exchanges in the case when a claim is provided to us within 1 week after the delivery of the product.
    In such case, the shipping costs for returning or resending the product shall be borne by the Company.
    We will not accept returns for any reason if the item has been used, washed, or cleaned.
    Please note that there may be an error of about 0.5 to 1.0 cm due to stretching of the fabric, cutting, sewing, etc.
    The Company shall deliver purchased products to the address on the site that is registered by the customer.
    If the customer does not receive the products delivered by the company within a reasonable period of time without justifiable reason, the company may keep the products with the same care as it takes with its own property.
    In such case, the Customer shall be deemed to have relinquished his/her right of ownership.
    We may thereafter dispose of the goods at our option as the owner of the goods.
    In such a case, the price paid by the customer for the merchandise will not be refunded except in the case of malice or gross negligence on the part of the Company.
    【 The first-time free tailoring service 】
    The first-time free tailoring service, which allows free size adjustment, has been ended as of April 30th, 2023.


    Original Inc.
    小堺 利幸
    50 W. San Fernando Street Suite 600
    San Jose, CA USA
    Original Japan 株式会社 (所在地:東京都港区北青山3丁目5番10号 ワールド北青山ビル)
    *ご使用済みの場合や、洗濯・クリーニング済みのものにつきましては、いかなる理由があっても返品は受付できません。 予めご了承ください。